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Privacy Policy

Last Updated: April 2026 | Your Trust is Our Blessing

Aradhyya respects your privacy. This policy outlines how we collect, use, and protect your information on our divine platform.

1. Introduction

In this Privacy Policy, Aradhyya.com is referred to as “we,” “us,” or “our” and the end users are referred to as “you,” “your,” or “user.” Also, the term portal, portals refers to the different platforms, channels from where a user can engage with the company’s offerings which includes but is not limited to Android App, iOS App, Desktop site, Mobile Website, Emails, Social Media Pages.

2. Information Collection and Use

Aradhyya.com is the sole owner of the information collected on this site. Our registered address is:

52/2b/2, Sarat Ghosh Garden Road Dhakuria,
Kolkata – 700031 (1st Floor).


We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

3. User Contact Information

In order to use certain areas of this website, a user must first complete the registration form. During registration, a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest.

4. Privacy Policy Changes

The Privacy Policy is subject to change at any time by posting the revised Privacy Policy in the “Privacy Policy” section of the website. The revised Privacy Policy is effective immediately when posted on the website. It is the responsibility of each user to review the website and the Privacy Policy periodically to know about any revisions to this Policy.

5. Web Server Log Information

We use a third party server to host our website. Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as:

  • Pages accessed
  • Information requested
  • Date and time of the request
  • Source of access (e.g., referring URL)
  • Browser version and operating system

6. Use of Logs for IT Security

Our third party hosting provider stores server logs to ensure network and IT security. This includes analyzing log files to help identify and prevent unauthorized access, distribution of malicious code, denial of services attacks, and other cyber attacks by detecting unusual activity.

Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our website server provider to make any attempt to identify you from the information collected via server logs.

7. Cookies

Cookies are data files which are sent from a website to a browser to record information about users for various purposes. We use cookies, including essential, functional, and analytical cookies.

For each user, our web server automatically recognizes the following:

  • Host origin of the request
  • Referrer
  • Session data
  • Page viewed
  • Your browser type
  • Operating system information

Accepting or Rejecting Cookies

You can reject some or all cookies by changing your browser settings, but doing so can impair your ability to use our website. Methods include:

  • Changing Browser Settings
  • Google Analytics Opt-out Add Ons
  • Clearing Existing cookies

8. Information We Collect

When you contact us:

  • Email Id
  • Contact Number
  • Name
  • Address

Registration/Checkout:

When you register or at checkout, we collect your name, shipping address (country, street, city, postcode), billing address, phone number, email address, and password (stored securely/hashed) for a better user experience.

Placing an Order:

To process payments, we use third-party payment processors, including PayPal. Your payment is processed via a payment gateway. We do not store sensitive card details on our servers.

9. Disclosure and Additional Uses

We use third parties to provide services necessary to run our business. Your information will be shared with these service providers only where necessary:

  • Email provider
  • Mailing list provider
  • IT service providers
  • Web developers
  • Hosting provider

We do not sell your personal data to advertisers.

10. Data Retention

When you place an order, we retain that information for as long as it’s necessary to fulfill the order and handle warranty/returns.

In other circumstances, we determine retention based on:

  • Purpose and use of information (contractual obligations)
  • Legal record-keeping requirements
  • Your consent
  • Industry practices
  • Risk and liability levels

11. Personal Information & Third Parties

We collect personal information (name, email, phone) when you register or shop. Aradhyya will not disclose your personal information to third parties. We may use aggregate, non-identifying information for business analytics.

12. Minors Policy

Minors under the age of eighteen may not use the website. We do not collect information from anyone known to be under the age of eighteen and no part of the website is designed to attract underage customers.

13. Shipping and Returns

To know about terms for Shipping and Returns, please refer to our dedicated Shipping or Returns Policy page.

14. How We Use Information

We use the information we collect primarily to provide, maintain, protect, and improve our services.

  • Improve our services and website
  • Enhance user experience
  • Personalize services and recommendations
  • Process transactions and orders
  • Provide customer support
  • Send updates, invoices, alerts
  • Communicate offers and news
  • Prevent fraud and illegal activity

15. Sharing of Personal Information

We do not share your data without consent except:

  • With trusted service providers
  • To comply with legal obligations
  • To protect rights and safety
  • During business transfers or mergers

16. Data Security

  • We use secure servers and firewalls
  • Data protection safeguards are in place
  • Access is limited to authorized personnel
  • You are responsible for keeping passwords safe

17. Social Network Plugins

Our website may include social media plugins for easy sharing. These platforms follow their own privacy policies.

18. Deletion of Data

You can request deletion of your account and personal data anytime by contacting us. Some data may be retained as per legal requirements.

19. Security

We implement strong technical and organizational measures to protect your data from unauthorized access or misuse.

20. Third Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

21. Disclaimer

We are not responsible for any indirect loss or damages arising from use of this website.

22. Liability

Our liability is limited to the amount paid for services. We are not responsible for indirect or consequential losses.

23. Dispute Resolution

All disputes will be governed under Indian laws and jurisdiction of Kolkata courts.

24. Grievances

For complaints or issues, contact our Grievance Officer at +91 7439636678

Contact Us

For any queries and concerns regarding your privacy, please reach out to us:


📞 +91 7439636678

📧 support@aradhyya.com

📍 Kolkata, India