At Aradhyya, we are committed to delivering quality products to your doorstep. Please read our return and replacement guidelines carefully to ensure a smooth experience.
Customers are required to record a clear, continuous unboxing video at the time of receiving the parcel.
The video must show the package being opened and the product being checked, without any cuts, edits, or pauses.
This video is mandatory for any replacement request.
If the product is found to be incorrect, damaged, or defective during transit, it must be clearly shown in the unboxing video.
Further investigation in this regard will be made & replacement shall be subject to satisfaction of the concerned authority.
To initiate a replacement, customers must:
Once verified, a replacement product will be dispatched within a reasonable timeline.
We do not offer returns or refunds once the product has been delivered.
Our policy is strictly limited to replacement only in case of genuine incorrect, damage, or manufacturing defect, subject to conditions.
Any incorrect, damage, or defect must be reported within 2 hours of delivery.
Requests made after this period will not be eligible for replacement.
Replacement will only be approved if:
Claims without proper video evidence will not be accepted. Replacement or any other request doesn’t guarantee mandatory processing; the concerned authority reserves the right to reject or change the decision.
Please contact us immediately after unboxing.
📞 +91 74396 36678(WhatsApp / Call)